effective date: 18 September 2017.
Whether you are a home owner offering Homestay services via our website (a "Homestay Host") or a consumer using our platform to search and interact with Homestay Hosts (a "Visitor") we will collect both “personal information” and “browsing information” about you.
For these purposes "personal information" means any information that enables us to determine your actual identity (such as your name or contact details). We use the term, "browsing information" to mean certain anonymous information that we collect about your use of our website. On its own, this browsing information does not enable us to determine your actual identity.
If you are a Visitor we collect personal information from you if and when you register to use our full service, such as your name, contact number, email address, and username and password. We collect this personal information for account setup and administration purposes and also to provide you with a safe, reliable and efficient service.
We may also collect your name and email address when you subscribe to promotional emails so that we can send you information about offers and promotions we think may interest you. However, we will contact you only in accordance with your expressed marketing preferences.
If you are a Homestay Host we may collect personal information from you when you subscribe to our service, such as your contact details, details of the homestay property you represent and the Homestay services you provide. We need these details to administer your account with MiQuando® and to advertise your services (including to enable Visitors to make bookings with you) through our website.
We may also collect your name and email address when you subscribe to promotional emails in order for us to send you information about our offers and promotions we or selected partners think may interest you. However, we will contact you only in accordance with your expressed marketing preferences.
When you visit our website, we collect limited browsing information about your visit. This may include information about the pages of our website that you access, how many clicks it takes you to reach specific information, and the kinds of services you search for and the search terms you enter.
IP address is the number automatically assigned to your computer whenever you access the Internet. It is automatically transmitted to us by your computer whenever you access our website. We use this information to help diagnose problems with our server and to administer our website; however, this number does not enable us to determine your actual identity.
Cookies are small text files that websites often store on devices internal storage of visitors to their sites. They are widely used in order to make websites function fully, or work more efficiently, as well as to provide reporting information to the owners of the site.
This website serves only the following cookies to your computer:
The "help" portion of the toolbar on most Internet browsers will tell you how to change your browser cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. For further information about cookies and how to control their use, please visit the following third party educational resources:www.allaboutcookies.org and www.youronlinechoices.eu.
The method of collecting data from our web site is known as Alexa Direct Measurement. Click this link for details on Opting Out of Alexa Direct Measurement.
You have the right to access the personal information we hold about you and to ask us to add to, correct, update or remove this information. In addition, you have the right to instruct us not to contact you for direct marketing purposes, even if you have previously consented to receive this.
You can exercise these rights by emailing us at firstname.lastname@example.org.
If you are a Homestay Host, we may disclose personal information about you to other users such as your name and contact details, as well as your availability on calendar dates, to enable them to make bookings with you and receive your services.
If you are a Homestay Host, we are obliged to disclose personal information about you to the Isle of Man Government in the form of weekly updates as to properties registered including information such as Name (title, first name, surname); Secondary Contact; Registration Date; Registration Expiry Date; Repeat or New Homestay Member; Registration Period; Latest inspection date; Address of the homeowner; Address of the homestay property; Telephone Number; Email Address; Accommodation Type; Total Number of Bed spaces; B&B or Self Catering Property; Period registered for, TT®, FOM or Both; Tariff, per person; Indication: Available or Booked.
We want you to feel confident about using our service and we are committed to protecting the personal information we collect. We have implemented appropriate technical and organisational security measures to protect the personal information that you provide to us against unauthorised or unlawful processing and against accidental loss, damage or destruction.
We may update this policy in the future and we recommend that you revisit this page regularly to keep informed of our current privacy practices. Any personal information we collect from you will remain subject to the privacy commitments given to you at the time of its collection, unless you consent otherwise.