Answers to your common questions

  • General

  • What is Homestay?

    During the busy Isle of Man TT® and Festival of Motorcycling race periods, there is not enough tourist accommodation for all the visitors, so homestay offers a quality and affordable accommodation option for visitors to the Island.

    As the name suggests, if you choose Homestay accommodation, you will be staying in the hosts home. The accommodation will meet a minimum standard but you should not expect formal bed and breakfast or hotel style accommodation.

  • Who can be a Homestay Host?

    We’re always looking to introduce new Homestay Hosts and welcome hosts from all walks of life. Our hosts vary greatly from those living alone, young couples, families to retired people, there is no exclusive club. If you have a spare room (or more), or are going away and want to rent out your whole home, enquire today to start hosting guests and earning money.

    New to Homestay? Take a look at the Info Pack

  • Why stay in a Homestay?

    Staying in an affordable and comfortable home, Homestay offers visitors a unique opportunity to experience the races and the Isle of Man from a local perspective. All registered Homestays are inspected to ensure they meet strict guidelines and are clean, tidy and presentable.

    The Isle of Man weather can be unpredictable to say the least, which is maybe another reason homestay is such a popular option, offering visitors a guaranteed warm and dry place to sleep.

  • Why use a registered Homestay?

    By law, all Homestay hosts are required to register their properties with MiQuando Limited. Our aim is to introduce a service for you to check the registration status of a property online.

    Not only are registered Homestays inspected to ensure they meet minimum standards of cleanliness and comfort, but they must also have working smoke alarms on each floor and a fire blanket in the kitchen and subject to approval by The Isle of Man Fire and Rescue Service, Fire Safety Department.

    Registered Homestays are all have public liability insurance arranged by the Department of Tourism and will be issued with a certificate to display to guests.

    If you have any issues with your registered Homestay, the MiQuando Homestay team will be on hand to help you. Unfortunately, we are unable to assist with any problems which may arise with a property that is not officially registered.

  • Will other guests I don’t know be there too?

    Registered Homestays are allowed a maximum of 6 guests at any one time

    On a Self-catering basis, you rent the whole property for the exclusive use of your party to experience life in the Isle of Man.

    With Bed and Breakfast, you stay with a friendly host family in their own home where other guests may be staying in other rooms. This offers a truly unique opportunity to experience the races and the Isle of Man from a local perspective.

  • Costs

  • How much do homestays hosts charge?

    Homestay hosts are free to set their own tariffs. The tariffs below are provided as a guide only and providers can charge a higher tariff provided this is agreed at the time of booking.

    If you book bed & Breakfast accommodation the price should be advertised as per person, per night. Prices commonly range from £20 - £40 per person, per night.

    If you book self-catering accommodation the price should be advertised as per property / unit, per night and not as per person, per night. Prices commonly range from £40 per night for 2 guests up to £150 or more for 6 guests.

  • Costs for Children under 16

    Where children aged 16 or under are accommodated on an additional bed in the same room as their parents, Isle of Man Tourism suggests that they stay free of charge and pay for breakfast only.

  • Booking

  • How do I know if a property is available?

    The website should show the dates when a Homestay property is available/booked. We will do our best to keep this information as accurate as possible, but please be aware that we are reliant on the Homestay Hosts informing us of any bookings and dates they are not available.

    We know this is an area that can be improved and have exciting plans for this Homestay service.

  • How to book?

    All registered properties, reporting availability will shortly be uploaded to our new website.

    When you find a property, you would like to book, please contact the Homestay host directly to make a booking request, using the contact information provided on the site.

  • What information do I need to provide?

    You should expect to give your name, address and contact details and make arrangements to pay your deposit. At the time of booking, you should also advise your host of any allergies, mobility problems or special requirements you may have.

    If your booking is through an agency you should check their booking conditions. When booking direct the following guidelines are applicable.

  • Payments

  • Do I need to pay a deposit?

    Homestay hosts will usually request a deposit at the time of booking, this would normally be a maximum of 20% of the total amount due. All deposits should be acknowledged by email or letter.

  • How do I pay the remaining balance?

    You should pay the remainder of the balance to your host in cash after having had the opportunity to view the accommodation. Self-catering guests should pay the final balance in cash on arrival. For bed and breakfast guests, the final bill or invoice should be settled in cash the day after arrival.

  • Cancellations

  • What happens if I cancel?

    Unfortunately, sometimes our plans change. If that happens to you please contact your Homestay Host as soon as possible. Guidance for Homestay Hosts suggests that up to 4 weeks before you arrive, your deposit may be refunded (less any bank charges incurred), provided the Homestay host has been able to secure an alternative booking, otherwise the deposit may be retained.

  • Complaints

  • Not happy with your accommodation?

    Where possible you should try to politely resolve the issue with your Homestay host. If you are unable to resolve the problem directly, please let us know as soon as possible, by getting in touch using the details on the Contact page.